Spencer could become a more effective leader as well as improving his work-life balance. Organizational stress as threat to reputation: Leadership, integrity and conflict. Dick Spencer was failed to identify these concepts and assumptions as he did not noticed the behavioral change of his employees whereas a manager has to be capable enough to understand the requirements of the company and employees Griffin, Moorhead, It seems his dedication and apparent drive to excel, as witnessed by his willingness to sacrifice family relationships, was perhaps a greater factor.
His managers also shows their ineffectiveness during the incident at the siding department when a process suggested by Dick Spencer was supposed to be carried but was not done. Michael Armstrong Rashid S. However, several theories have been developed that go beyond these generic rules.
Antecedents of trust in supervisors, subordinates, and peers. The plant was in the middle of a major renovation and Dick spencer and essay project that was running behind schedule and with mounting costs. Characteristics of the trustee that lead to perceived trustworthiness by the trustor include ability, defined as a belief that the trustee possesses the required skills, competencies or characteristics for the area of interest; benevolence, or the perception that the trustor has the best interests of the trustee at heart; and integrity, the perception that the trustor will behave ethically Knoll and Gill He felt frustrated by the fact that his ideas and suggestions was not given room to and did not like the fact that he was forced to an underachiever role at the branch by not given enough room to implement the change he so wanted, this scenario led him to have a mixed feeling.
Human resource management for events: Information age publication Wagen Lynn Van der, The first step in solving every problem is to step back and analyze the situation to understand the issues and available alternatives. At the time he thought that because they resented him and wanted him to fail, they were not carrying out his instruction at the low level this can be evidently seen at the process when he got into a heated conversation with his managers.
A close reading of the case, coupled with a review of the literature surrounding research into salesperson performance reveals a number of factors that appear to have contributed to Mr. After his elevation to management, He was out to prove a point that he achieved what he did in the company by his efforts and not by coincidence of knowing the boss of the company.
The second major flaw that I found was in organizational behavior of dick Spencer. Failure to do so will generally escalate the conflict. In fact, perhaps the most damaging resistance is accomplished behind the scenes which makes it even more difficult to address Atkinson, Conflict must be dealt with effectively.
Employees will usually perceive their relationship with a micromanager as mistrusting, stressful and even adversarial which dampens morale Presutti, There are several models of human resource management that specifies the technique of how to tackle with the situations specially the one in which dick found him.
With its decentralized corporate governance structure in which the individual branches and subsidiaries operated as independent units, Tri-American was operating in an environment that both required a large amount of resources and presented a significant level of risk Robbins et al.
Micromanagement also frequently involves requests for unnecessary and overly detailed reports.
This is followed up with providing employees leeway and encouragement to perform tasks and succeed on their own Employees were clearly skeptical about his intentions and perhaps and integrity from the beginning and it is not evident that Mr. The willingness of a party to be vulnerable to the actions of another party based on the expectation that the other will perform a particular action important to the trustor, irrespective of the ability to monitor or control that other party.
Academy of Marketing Science Journal, 39 3 These are some alternate actions that can be adopted for better management. The more obvious forms consist of active resistance, where people will object, or refuse to cooperate with the change.
Power relinquishment versus power sharing: These problems can be remedied with the following recommendations. Employees were upset and frustrated by the changes and morale was low. Drivers of sales performance:Case Study # 2 - Integrative Case - Dick Spencer - pages - Answer the following questions in essay format: 1.
What is the main source of conflict in this case? Spencer was a plant manager of Modrow Company, a Canadian Branch of the Tri-American Corporation.
Below is an essay on "Dick Spencer" from Anti Essays, your source for research papers, essays, and term paper examples. Recommendations – Decision Making and Problem Solving Dick Spencer – Case 1 Case Summary Dick Spencer is a case study about a gentleman that started with a production and sales company straight out of college.
Read this essay on Dick Spencer Case Study. Come browse our large digital warehouse of free sample essays. Get the knowledge you need in order to pass your classes and more. Only at mi-centre.com". Jul 30, · This case study is about the case of Dick Spencer who was a manger of the company in Modrow, which was the Canadian branch of tri American corporation.
Free Essay: An Analysis of the Dick Spencer Case The career of Dick Spencer presented in the assigned case offers several opportunities for the business. Free Essay: The Dick Spencer case study contains multiple management issues but perhaps the most glaring problem is Dick’s micromanagement approach.